Shipping policy

LINGEM Shipping Policy
Last updated: July 30, 2026
At LINGEM, we carefully prepare every order to ensure your jewelry arrives safely and beautifully.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery time:
• Processing time: 1–3 business days
• Shipping time: 5–10 business days
Delivery times may vary depending on your location, carrier, customs processing, and other circumstances beyond our control.
If your order contains multiple items, they may arrive in separate packages.
Shipping Cost
• Free shipping on orders $ and above
• Orders under $59.90 will have a $5.99 shipping fee
Shipping costs will be calculated at checkout.
Tracking Your Order
After shipment, you will receive a tracking number by email.
Please allow 1–2 business days for tracking information to update.
Customs, Duties & Taxes
Customers are responsible for any customs fees, import duties, or taxes required by their local authorities.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your purchase.
If you notice an incorrect address, please contact us immediately at:
hello@linjiang-tech.com
Address changes can only be made before your order has been processed.
Lost or Delayed Packages
If your package is delayed or shows delivery issues, please contact us. Our team will do our best to assist you and help resolve the issue.
Order Cancellation
Cancellation requests must be submitted within 6 hours of placing your order.
After this time, your order may have entered processing and cannot be cancelled.
Contact Us
For any questions about shipping, please contact:
Email: hello@linjiang-tech.com